serverCare is a proactive maintenance plan that takes care of your most critical and valuable IT assets – your servers.

serverCare focuses on the essential components of your servers to ensure optimal health and efficiency:

• Monthly, fortnightly, or weekly health assessment and reporting conducted by real people, coupled with automated collection of server statistics and information
• Windows Updates scheduling and installation
• Backup monitoring and service to ensure backups are functioning
• Antivirus monitoring and service to ensure antivirus software is functioning
• Installation of updated vendor drivers and firmware
• Overall operating system health monitoring
• Real-time monitoring and alerting of critical events, which are immediately reported to our technical support team for action and resolution

With serverCare, you can rest easy knowing that the critical IT systems empowering your business are properly maintained to best practice standards, and can be relied upon to perform when needed.

Why do servers need maintenance?

For most businesses, the server plays a central and critical role in day to day operations. If your server crashes or experiences problems, it is likely to affect the majority of your staff and prevent them from working. This equates to lost productivity and time, plus the costs of wages, catching up on work, and repairing the server. The server is supposed to serve your business, by being always available and working around the clock.

Because of this requirement of high availability, it is important that your server is well maintained. Scheduled maintenance is crucial to ensuring that your server continues to be running smoothly for your business to operate. serverCare takes care of the scheduled maintenance, as well as ensuring the over all health of your server is excellent.

How does serverCare work?

serverCare is delivered remotely, over the internet. You choose the frequency of the service; monthly, fortnightly, or weekly. The more frequent, the less it costs because there have been fewer changes since the last service. We perform the work without disrupting your staff or your systems.

There is a minimum committment period of one month, with no lock in contract or confusing exit clauses. The agreement is automatically renewed each month.

If you have three or more servers, you’ll also receive a discount of 10%.

More information

Would you like to know more about serverCare, or how it will benefit your business?

Simply contact us and we’ll arrange a time to meet with you.