Looking for work, or a career change? We may have a role for you! See below for current employment opportunities.

We are an equal opportunity employer.

IT Support Technician – Part Time or Casual

We’re looking for a smart, energetic, and dedicated person to fill a part time or casual role within our company, working from our office in Malaga, Western Australia.

This role is focused on providing helpdesk support and implementation services to our clients. A successful candidate will have a great mind for troubleshooting, with a few years experience providing IT support in a commercial environment. Great communication skills are absolutely essential as you will be liaising directly with decision makers and end users of our valued clients, so you must have a courteous phone and email manner, and be well presented. You will also have strong organisational skills and be willing to learn new skills and technologies.

The ideal candidate will have commercial experience in:

• Microsoft Windows desktop environments
• Microsoft Windows server environments, especially Small Business Server
• Active Directory, Microsoft Exchange 2007+, Group Policy, NTFS
• Small single and multi site networks
• ADSL, 3G, and fibre deployments
• Domain registration, renewal, and provisioning processes
• Installation and deployment of new computer systems and servers
• Troubleshooting and problem solving under pressure, with a proven track record of doing so

You’ll need to know what the following acronyms mean and how they work – off by heart – before even considering applying:

• NTFS, POP3, IIS, SBS, SMTP, WSUS, VOIP, SSL, PGP, SSH, RTFM, PEBKAC

We think this role is well suited to someone in university or undertaking other tertiary studies related to IT, as we have a flexible and friendly (but professional) working environment and can cater for changing work days, and the successful candidate will gain invaluable industry experience with the latest technologies and trends.

The role will either be a part time or casual position depending on the candidates preferences, with overtime opportunities, and the opportunity to move into full time employment in the future.

Primary Duties

• Provision of IT technical support to activIT systems and its clients
• Provision of IT services, such as system installation, implementation, and configuration, to activIT systems and its clients
• Provision of scheduled and preventative maintenance of IT systems to activIT systems and its clients
• Provision of helpdesk support via phone and email
• Communication with clients and vendors in a polite, positive, and friendly manner
• Maintaining accurate service and time records on activIT systems’ internal helpdesk software
• Documenting technical information for future reference
• Development of proof of concept and system solutions in test lab environments
• Engineering and design of IT system solutions for activIT systems and its clients
• Minor sales and purchasing duties as required
• Maintaining up to date product knowledge as required.

You must be an Australian resident, have a police clearance, a current C-class drivers license and a working, reliable car.

Interested in working with us?

Even if we don’t have any opportunities at present, please feel free to get in touch.

The requirements for all roles within our company are straight forward:

• You must excel at what you do
• You must already be eligible to work within Australia – we will not offer VISA sponsorships
• You will be required to sign non disclosure and confidentiality agreements
• You must be committed!

Send your CV to employment@activITsystems.com.au – we look forward to hearing from you!